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Hai 15 giorni di tempo dalla data di ricevimento del tuo ordine per richiedere un reso. Una volta richiesto il reso, avete 7 giorni di tempo per rispedire gli articoli. Se non li inviate entro 7 giorni dalla data di richiesta di reso, l'ordine sarà considerato non restituibile e quindi non verrà effettuato alcun rimborso.

Le spese di ritiro sono a carico dell'utente.

Tutti gli articoli devono essere inutilizzati con i cartellini originali attaccatie la confezione originale.

Mutande e calzini.

Completo di biancheria intima come mutandine, slip, pantaloni, culotte, guaine e qualsiasi indumento considerato intimo.

Il costume da bagno deve essere provato sopra la biancheria intima per motivi igienici e deve avere la striscia protettiva igienica intatta.

Gli importi saranno rimborsati nella stessa forma di pagamento con cui sono stati ricevuti entro un periodo massimo di 72€ dal momento in cui il capo viene accettato per la restituzione.

"},{"tab_title": "Come faccio a restituire un articolo?", "tab_content":"

Se hai bisogno di effettuare un reso, contattaci all'indirizzo hola@anaissa.com indicando nell'oggetto: RESO e il tuo nome e cognome. Il personale del nostro ufficio vi contatterà al più presto per illustrarvi tutti i passaggi e ricordarvi la nostra politica di restituzione. Si prega di verificare nella sezione precedente le condizioni di restituzione dei capi e di quelli che per motivi igienici o di uso improprio non possono essere restituiti. Posso cambiare un capo da un reso con un altro articolo, taglia o modello? Siamo spiacenti, ma non accettiamo scambi. Se hai bisogno di una taglia, di un colore o di un articolo diverso, segui la nostra procedura di reso per l'articolo che non desideri più ed effettua un nuovo ordine. Se si tratta di un regalo e desideri cambiarlo, invia un'e-mail a hola@anaissa.com e ti aiuteremo."

"},{"tab_title": "Cosa succede se ricevo un articolo difettoso?", "tab_content":"

I capi Anaissa sono di alta resistenza e qualità e vengono sottoposti a un rigoroso controllo di qualità prima di essere messi in vendita. Tuttavia, se per errore ricevete un capo con un qualsiasi tipo di difetto, vi preghiamo di scriverci all'indirizzo hola@anaissa.com indicando nell'oggetto PRODOTTO DIFETTOSO e allegando una fotografia dello stesso e i vostri dati di contatto. Il nostro servizio clienti vi contatterà al più presto e vi darà istruzioni precise sulla restituzione in questo caso.

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Product added to compare.