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Frequent questions
Product characteristics
The fabric is composed of a fiber to which minerals with great properties and numerous benefits have been attached.
EMANA is a smart yarn that uses technology to create garments with greater functionality and high performance.
Emana uses the body heat emitted by our body and converts them into FIR waves.
Some of its benefits are:
- Reduces the appearance of cellulite
- Get younger, smoother looking skin
- Maximizes comfort and well-being
This fiber contains microcapsules of caffeine and vitamin E, it is fine and pleasant on the skin, and helps to hydrate it.
Its benefits are:
- Evacuates sweat and humidity as the outside temperature rises.
- It is recommended for high performance activities.
- Moisturizes and firms the skin.
It is not recommended to use fabric softener, dryer or iron with our products.
The quality of the fiber of our products is high, the manufacturing is carried out in our factory to guarantee quality finishes and, consequently, a longer duration of the garment. It is necessary to follow the washing instructions so that the useful life is longer.
This is the size guide for menstrual panties, bodysuits, shorts and leggings according to hip measurement, you also have the equivalence according to your pants size.
*As it is a compression garment, we recommend that you measure your hips carefully to ensure proper use of the product. To do this, measure the contour of your hip, placing the measuring tape along the most prominent part.
Measurements in centimeters
Size | Hip | Pant Size*
XS | 88-92 | 32
S | 93-97 | 34-36
M | 98-102 | 38-40
L | 103-107 | 42-44
XL | 108-113 | 46-48
2XL | 114-119 | 48-52
SM | 88 - 100 | 46 - 48
ML | 101 - 107 | 40 - 42
LXL | 108 - 113 | 46 - 48
We use stretchy, breathable materials that gently conform to your body, providing firm support without compromising comfort. Compression is evenly distributed to help improve posture and offer a comfortable fit all day long.
To obtain visible results on our skin, it is advisable to wear the garment made with EMANA for at least 6 hours a day for 30 consecutive days.
At Anaissa you will find clothing made with Emana fabric especially for sleeping, this means that you can use it throughout the night. It is an elastic fabric so that it does not bother you while you sleep and you can take advantage of its properties. Helps better blood circulation.
Reduces an average of 4 cm from the waist and 4 cm from the hips.
Wearing leggings made with Emana fabric has these benefits:
- Reduces muscle fatigue
- Improves sports performance
- Increases muscle recovery, prevents soreness
- Maximize comfort
Yes, our girdles are designed to provide support and relief to the lower back, which can help reduce back pain. The gentle compression and ergonomic design of our girdles are designed to offer additional support to the lower back, helping to maintain a more adequate posture and reducing pressure in the area.
No, our girdles are designed with your comfort and discretion in mind. We use thin, flexible materials that gently conform to your body, allowing you to feel secure and comfortable without being noticeable under clothing. The technology of our shapewear is designed to provide effective shaping without sacrificing external appearance. So you can be sure that when you wear our shapewear, you will feel good about yourself and look great without anyone noticing that you are wearing them. Feel free to look your best with confidence!
It depends on the type of clothing you are going to wear over the girdle and also the level of coverage you want to wear.
In our store you will find girdles that cover part of the thigh, others that start below the chest or lower.
It is possible to use girdles every day but it is also necessary for your body to have periods without wearing these garments to allow the abdominal muscles to strengthen naturally.
Menstrual hygiene products
Don't worry! Menstrual panties are designed to provide safe and effective protection. Thanks to their absorbent and leak-proof layers, they are highly safe to avoid stains on your clothes during your period. You can use them with complete peace of mind and comfort!
You won't feel wet at all! Menstrual panties are made with high-tech absorbent materials that keep moisture away from your skin. Although they absorb menstrual flow, the outer layer remains dry and comfortable, giving you a cool and dry feeling.
The duration varies depending on the level of menstrual flow, up to a maximum of 8 hours or as needed. It is also necessary to pay attention to the instructions on the product sheet, since on our website we have panties for heavy flow and others for moderate flow.
The duration of a menstrual panty can vary depending on several factors, the level of use and, above all, how they are cared for. Menstrual panties can last up to 5 years. It is important to follow the manufacturer's instructions on caring for and washing menstrual panties. The ideal is to have several panties that rotate in order to prolong their useful life and effectiveness.
We recommend you bathe with our menstrual bikini, since it has an outer fabric with ultra-fast drying properties. It is waterproof, absorbs the flow while you are in the water without any problem, is comfortable to wear, does not swell and requires the same care as a normal menstrual panty.
We recommend that you rinse the panties with cold water before putting them in the washing machine. Although the best thing for this type of garment is to wash it by hand.
You can put them with other clothes, in our store you can buy the washing bag so that the life of the panties is longer.
The use of fabric softener or dryer is not recommended.
Before the first use you must wash your menstrual panty to activate its absorption properties.
They are a comfortable option for sports. They are designed to provide protection against leaks and offer a secure feeling during physical activities. Menstrual panties are breathable, absorbent and adapt to your body so they don't move while you exercise.
The recommended duration of wearing a menstrual cup may vary depending on individual menstrual flow and the manufacturer's instructions. In general, many brands suggest that you can wear a menstrual cup for 4 to 12 hours before removing and cleaning it.
It is not recommended to use a menstrual cup if you are not menstruating. The menstrual cup is designed to collect menstrual flow during your period. Inserting it when you do not have your period can cause discomfort and interfere with the natural lubrication of the vagina.
The important thing for you to feel comfortable wearing the cup is to do a good insertion and removal. If you experience persistent discomfort when using the menstrual cup, it may be helpful to consult with a health professional for specific guidance.
Yes, the menstrual cup can be an effective option even for people with heavy menstrual flow. Menstrual cups come in different sizes and capacities, and some are specifically designed for a heavier flow.
Yes, you can bathe with a menstrual cup without a problem. Menstrual cups are designed to be used for all types of activities, including bathing. They are made of medical silicone material, which is safe and waterproof. You can use the cup while showering or taking a bath without affecting its function or causing discomfort.
Here are general steps you can follow to wash your menstrual cup:
- Hand washing: Before handling the menstrual cup, wash your hands thoroughly with soap and water.
- Remove and empty: Remove the menstrual cup according to the manufacturer's instructions. Empty the contents into the toilet or rinse it in the sink.
- Initial Rinse: Rinse the cup with cold or warm water to remove residue.
- Washing with mild soap: Wash the glass with a mild, fragrance-free soap. You can use a specific cleaner for menstrual cups or a neutral soap. Gently rub the cup to make sure you clean all areas.
- Final Rinse: Rinse the glass well with water to make sure there is no soap residue left.
- Sterilization (optional): You can sterilize the menstrual cup before or after your period. Boil the cup in water for about 5-10 minutes. Make sure the cup does not touch the bottom of the pot to avoid damage. There are also specific sterilization products available.
- Storage: Store the menstrual cup in its case or in a clean, dry place when you are not using it.
Pay
Bank card and paypal.
Paying on our website is completely secure. We take the security of our users' information very seriously. We use encryption protocols and advanced security measures to protect your financial data during your online transaction. In addition, we have secure payment systems and respect privacy regulations to guarantee the confidentiality of your personal details. You can carry out your transactions with complete peace of mind, knowing that we are committed to providing a safe and secure environment for all your online purchases.
If you pay by card, the charge will be made when you authorize the payment in your bank APP.
In the "My account" section you will find the invoices section where you can see all the invoices for your orders.
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Orders, shipments and returns
Please contact our customer service as soon as possible. You can find the contact information here , by calling 962 22 44 52 or by email at hola@anaissa.com
Remember to provide the details of your order and explain the reason for the change you wish to make.
Please contact us so we can handle this error as soon as possible with the shipping company. Your order may be delayed longer if it is already in delivery.
You will receive a tracking email so that you can be informed at all times of the status of your order and track the package with the transport company.
Orders placed during the morning will arrive the next day, those placed after noon will take a maximum of 48 hours.
If you have just placed an order and want to cancel it, we recommend that you write to us as soon as possible to avoid our carrier collecting it.
Write to us through one of our contact channels, whether by WhatsApp, email or social networks so that we can manage your return.
We will send you the courier to pick up your package at the address you provide us.
Once we have the product in the warehouse, the refund is issued.
You can return a product due to a defect, fault or receipt of an incorrect product. In this case, Anaissa will be responsible for the refund costs.
If the return is the customer's decision, the customer will be responsible for the costs.
From the moment you pick up the order, it will take approximately 24 hours until we receive it in warehouse and issue the refund.